CASE MANAGEMENT
Franciscan Outreach case managers provide compassionate care and support to men and women who are marginalized and homeless as they strive to overcome personal challenges, improve the quality of their lives, and achieve self-sufficiency.
CASE MANAGEMENT SUPPORT
Case managers conduct initial assessments to understand the needs of guests. Then they provide guidance to help guests address the challenges they face. Case managers help guests gain stability, prepare for housing and transition into permanent housing. They also connect guests to the critical services and resources they need including:
- Identification documents
- Social Security benefits
- Veterans’ benefits
- Public aid resources
- Primary and mental health services
- Substance use disorder treatment
- Legal aid
- Job training programs
- Employment opportunities
- Immigration services
- Housing programs
EAST GARFIELD PARK
At Garfield Community Service Center
10 South Kedzie Ave, Room 129
Days: Monday - Friday
Hours: 9 a.m. to 5 p.m.
Day Program
- Case Management – assessment, guidance and referrals
- Support Services – support groups, transportation assistance, and more
- Specialized Services – community partners assist with medical, mental health and substance use disorder concerns
- Coordinated Entry System (CES) – assessment for housing system
Daily Support Services
Client Assistance Fund, which provides monetary support to guests for essential expenses such as clothing for job interviews, fees for obtaining identification documents, household items, and rental assistance.
Transportation Assistance, which provides CTA, Pace, and Metra passes to guests when they need to attend job interviews, medical appointments, legal aid meetings, or employment training.
Daily Support, which helps guests improve the quality of their daily lives through a personal mailing address, showers, clothing, and hygiene products.
FRANCISCAN OUTREACH SHELTERS
- Case Management – assessment, guidance and referrals
- Support Services – support groups, transportation assistance, and more
- Specialized Services – community partners assist with medical, mental health and substance use disorder concerns
- Coordinated Entry System (CES) – assessment for housing system