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CASE MANAGEMENT SUPPORT

Case managers conduct initial assessments to understand the needs of guests. Then they provide guidance to help guests address the challenges they face. Case managers help guests gain stability, prepare for housing and transition into permanent housing. They also connect guests to the critical services and resources they need including:

  • Identification documents
  • Social Security benefits
  • Veterans’ benefits
  • Public aid resources
  • Primary and mental health services
  • Substance use disorder treatment
  • Legal aid
  • Job training programs
  • Employment opportunities
  • Immigration services
  • Housing programs

EAST GARFIELD PARK
At Garfield Community Service Center

10 South Kedzie Ave.

Days:   Monday - Friday
Hours: 9 a.m. to 5 p.m.

Day Program

  • Case Management – assessment, guidance and referrals
  • Support Services – support groups, transportation assistance, and more
  • Specialized Services – community partners assist with medical, mental health and substance use disorder concerns
  • Coordinated Entry System (CES) – assessment for housing system

THE LOOP
At St. Peter’s Church

110 W. Madison St.

Days:   Monday - Friday
Hours: 7 a.m. to 3 p.m.

  • Case Management – assessment, guidance and referrals
  • Support Services – transportation assistance and more
  • Coordinated Entry System (CES) – assessment for housing system
  • Streets-to-Home Initiative – housing program and support

FRANCISCAN OUTREACH SHELTERS

North Lawndale – 2715 W. Harrison St.
East Garfield Park – Services are available at shelter in North Lawndale
Pilsen – Services are only for guests of the shelter in Pilsen

Days:   Monday - Friday
Hours: 9 a.m. to 5 p.m.

  • Case Management – assessment, guidance and referrals
  • Support Services – support groups, transportation assistance, and more
  • Specialized Services – community partners assist with medical, mental health and substance use disorder concerns
  • Coordinated Entry System (CES) – assessment for housing system
  • Streets-to-Home Initiative – housing program and support
  • Interim Housing Program – housing readiness program