Franciscan Outreach is a leading provider of homeless services in Chicago. We operate as a system of support for those who are marginalized and experiencing homelessness. We empower people to gain the stability they need to transition into permanent housing. Grounded in the Franciscan tradition, we serve everyone regardless of their beliefs, and we neither conduct nor require participation in religious services. We are committed to working together as an inclusive community that promotes equal treatment and opportunity for all. We strive to create a caring, safe, and supportive community that embraces and uplifts everyone, especially our most vulnerable neighbors.
Careers
The Rapid Rehousing Case Manager is responsible for engaging clients in the process of becoming housed, supporting them to remain housed, ensuring transition to a stable living situation at the program conclusion, and meeting any other case management needs. Sometime will be spent in the office, some completing the home/community visits that are an essential program component. This position requires flexibility and the computer skills to navigate general use as well as learn specific systems. Staff must have the ability to work independently and as part of a team.
The Human Resources Coordinator performs a variety of confidential, administrative, and clerical tasks to support the overall operations of the Human Resources Department. Prepares correspondence, reports, and other documentation, maintains departmental records and files, assists with benefits administration and payroll, coordinates hiring activities, enters and processes financial data, and responds to departmental inquiries. The Human Resources Coordinator will require the ability to work under minimal supervision, perform independent research, and have strong problem-solving skills.
The Training and Compliance Coordinator is responsible for developing and delivering training programs to staff, ensuring understanding and adherence to organizational approach, policies, procedures, and compliance requirements. This role will support ongoing staff development, monitor compliance standards, and assist with audits and reporting to maintain Franciscan Outreach’s commitment to excellence and accountability.
The Housing Stability and Homeless Prevention Case Manager provides housing-focused case management to individuals and families at risk of eviction, homelessness, or housing loss. Using trauma-informed, strengths-based, and Housing First approaches, the Case Manager assists clients with housing stabilization, financial assistance, resource navigation, and connections to community services that support long-term stability.
The Kitchen Support Staff (Pilsen) is responsible for planning and preparing healthy meals for all shelter guests; for the upkeep and maintenance of the shelter kitchen, appliances, and pantries; and for managing and utilizing donated and purchased food items utilized by shelter guests.
The Site Support Staff (SPARC) is considered an essential position and supports this mission by providing direct services, assuring the safety and security of program participants, helping them adapt to community living and program policies, and ensuring the effective operation of the site program. Hours vary depending on the site location. SPARC serves as a critical hub for homeless individuals to access emergency shelters and supportive services in the City of Chicago.
The Outmigration/Diversion Resource Specialist (SPARC) is responsible for assisting homeless individuals with placement into shelter, diversion, outmigration pathways, and support for those seeking asylum. This role requires compassion and understanding of the diverse needs of the homeless population, including individuals hesitant to enter shelter, those pursuing alternative housing solutions, and individuals seeking asylum or legal protection.
The Shelter Support Staff (Harrison) is considered an essential position and supports this mission by providing direct services, assuring the safety and security of program participants, helping them adapt to community living and program policies, and ensuring the effective operation of the shelter program. Hours vary depending on the shelter location.
The Kitchen Support Staff (Harrison) is responsible for planning and preparing healthy meals for all shelter guests; for the upkeep and maintenance of the shelter kitchen, appliances, and pantries; and for managing and utilizing donated and purchased food items utilized by shelter guests.
The Senior Staff Accountant provides fiscal and accounting support and is responsible for maintaining accurate financial information in accordance with GAAP. The Senior Accountant is responsible for general accounting functions, preparing and entering journal entries, preparing general ledger account reconciliations, and assisting with the month-end and year-end closing process. This position also prepares monthly grant invoices, and assists in financial analysis and ad hoc reporting requests on an as needed basis. Attention to detail and accuracy are paramount. Must have the ability to work independently and as part of a team.
The Individual Giving Manager grows individual revenue for Franciscan Outreach and feeds the major gift pipeline. This role manages a portfolio of 75 to 100 individual donors and prospects, moving them through cultivation, solicitation, and stewardship, and owns the annual fund and the appeals that fund the mission.
The Shelter Support Staff (Pilsen) is considered an essential position and supports this mission by providing direct services, assuring the safety and security of program participants, helping them adapt to community living and program policies, and ensuring the effective operation of the shelter program. Hours vary depending on the shelter location.